FREE SHIPPING...

We send your orders for free exceeding a purchase of 190€, valid promotion for Peninsula and Portugal.

SHIPMENTS BY MAILBOXES AGENCY ETC

When you make your purchase and output your order, we will send you a link so you can track your order and check status.

ONLINE SUPPORT

If you have any questions or queries, we have a customer service chat available for users.

Shipping and Returns

- Shipping
PARS & MUGENRACE S.L. reserves the right to send orders by the most appropriate means of transport at any time according to its discretion. 

Carriage:

  • Amounts equal to or less than €190.00 (including VAT) are paid by the customer. When the purchase is superior to 190,00€ (VAT Included), the expenses of shipment will be gratuitous. These costs are indicated on the website and will be duly detailed. 
  • The postage is fixed, regardless of the amount of material sent: 4.95 Euros (VAT included). Shipments to Peninsular Spain and Portugal. 
  • Freight is variable to Balearic Islands, X,XX Fixed Amount + X,XX per Kg. sent. (VAT not included) 
  • Canary Islands, Ceuta or Melilla XX,XX€ (VAT included)

Deadlines:

Except end of stock, the orders will be sent immediately and you will have the product in the following terms: 
  • Peninsular Spain and Portugal: from 1 to 2 working days 
  • Balearic Islands : 2 to 3 working days 
  • Canary Islands, Ceuta and Melilla: 3 to 5 working days 
  • Rest of Europe: 5 to 7 working days 
The delivery times indicated are for guidance only and PARS & MUGENRACE S.L. will endeavour to respect them; however, as this is a service offered by third parties, its delay does not imply the cancellation of the order or any compensation.  
- Returns
The products commercialized in the web page https://shop.pars.es or https://tienda.pars.es grant the right of return in the seven (14) natural days following the reception of the order, as long as these are in perfect state and are returned in their original packing; passed this term we will not be able to admit returns.  
If the customer is not completely satisfied or has changed his mind about the product within fourteen (14) days from receipt of the order can request the return of the product, prior notification to PARS & MUGENRACE S.L. ; must return it to our warehouse (managing the shipment by the same carrier who sent it) and carriage due inside its original packaging, complete and unused. 
In the event that the product has been opened and the customer detects a manufacturing defect or preparation error in the shipment (and only in these cases) PARS & MUGENRACE S.L. may authorize by email the return freight due, and must attach a copy of the authorization document in the shipment.
Once the material has been received in our warehouse and reviewed by our staff, the payment will be made, if applicable, being discounted from a future purchase.
We remind you the shipping address for the products:
PARS & MUGENRACE S.L. 
C/ Islas Cies, 25 
C.P. 10001 - Cáceres (Cáceres)
B10497980

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